Shipping policy

Effective Date: July 22, 2026

At Shopieco, we are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your purchases.

1. Order Processing

  • All orders are processed within 1–3 business days after your order is placed.
  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).
  • Once your order has been processed and dispatched, you will receive a confirmation email or SMS with your tracking details, where applicable.

Please note that processing time is separate from shipping time.

2. Shipping Methods

We partner with trusted courier and logistics providers to ensure reliable delivery across India.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)

The available shipping options will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times after dispatch are:

  • Metro Cities: 2–5 business days
  • Other Cities and Towns: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, public holidays, and other unforeseen circumstances.

4. Shipping Charges

We strive to keep shipping simple and affordable.

  • Shipping charges, if applicable, will be displayed during checkout before you complete your order.
  • From time to time, we may offer Free Shipping on selected products, promotional campaigns, or orders above a specified value.

Any applicable shipping fees will always be clearly shown before payment.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available).

You can use this tracking number to monitor the status of your shipment through the courier partner's tracking page or the tracking feature available on our website, if provided.

Please allow up to 24 hours for tracking information to become active after dispatch.

6. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes
  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Incorrect or incomplete delivery addresses
  • Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us, and we'll be happy to assist you.

7. Delivery Issues

If you experience any delivery-related issues, please contact us as soon as possible.

Examples include:

  • Order marked as delivered but not received.
  • Damaged package upon arrival.
  • Missing items.
  • Incorrect items received.

To help us resolve your issue quickly, please contact us within 48 hours of the delivery date and provide any relevant photos or information.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply if the package needs to be re-shipped.
  • We are not responsible for orders delivered to incorrectly provided addresses.

Please review your shipping details carefully before placing your order.

9. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations.

Please ensure that someone is available at the delivery address to receive the package and complete the payment.

Repeated refusal of COD orders without a valid reason may result in restrictions on future COD purchases.

10. International Shipping

At this time, Shopieco ships only within India.

We do not currently offer international shipping. If we expand our shipping services internationally in the future, this policy will be updated accordingly.

11. Multiple Shipments

Some orders may be fulfilled from different warehouses or fulfillment partners.

If your order contains multiple products, they may be shipped separately and could arrive on different dates. This helps us deliver your items as quickly as possible instead of waiting for every product to be ready for shipment.

Where available, you will receive separate tracking information for each shipment.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Shopieco

Email: shopieco.store@gmail.com